Site conditions and legal


By accessing and continuing to use this website users acknowledge and undertake to comply with this disclaimer. NS&I Government Payment Services (NS&I GPS) retains the right to amend this disclaimer as and when it deems appropriate without notice.

NS&I Government Payment Services endeavours to ensure that the data and other material in this website are correct and complete, but does not accept liability for any error made or omission from this website. The development of NS&I Government Payment Services products and services is continuous and published information may not be up to date. It is important to check the current position with NS&I Government Payment Services. To the extent permitted by law, NS&I Government Payment Services disclaims all warranties, express and/or implied, as to the accuracy of any information contained on this website.

The information on this website should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness.

NS&I Government Payment Services shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the data or material on this site, neither is it responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided on this website, whether actual, alleged, consequential or punitive.

All contents of this website and any downloads thereof are owned directly by NS&I Government Payment Services unless otherwise stated. All rights reserved. NS&I GPS, One Drummond Gate, London, SW1V 2QX.

You are responsible for obeying all copyright laws and we permit you to make copies of this website as necessary incidental acts during your viewing of it; and you may take a print for your personal use of so much of the site as is reasonable for private purposes. All other use is strictly prohibited. NS&I is a trademark of National Savings and Investments and you may not frame this site nor link to a page other than the home page without our express permission.

Access of this website for any illegal, unlawful or unauthorised purpose is strictly prohibited.

This is a protected UK Government website. Unauthorised access or modification are offences under the Computer Misuse Act 1990. It is unlawful therefore to cause damage to it intentionally or to any NS&I Government Payment Services electronic facility or data through the knowing transmission of any program, information, code or command.

If you wish to reuse any NS&I GPS information please contact NS&I at or FOI Unit, 1 Drummond Gate, Pimlico, London, SW1V 2QX.

Use of any hyperlink

NS&I Government Payment Services is not responsible for the content or any other website, including through which you may have gained access to our website or to which you may gain access from our website. Where we provide a hyperlink to a third party´s website, we do so because we believe in good faith that such a website contains or may contain material which is relevant to that on our website. Such a hyperlink does not signify that NS&I Government Payment Services has reviewed or approve of the connected third party´s website or its contents and in certain instances a hyperlink may connect you to a third party´s website containing views contradictory to those expressed on our website or otherwise held by NS&I Government Payment Services.

Jurisdiction of this website

Your use of this website and the downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.

In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms that shall continue to be valid and enforceable to the fullest extent permitted by law.

You acknowledge and agree that all proprietary rights in the information received shall remain the property of NS&I Government Payment Services. Reproduction, redistribution and transmission of any information contained in the website is prohibited.

Access to this website is confirmation that you have understood and accepted these terms.

NS&I Government Payment Services on social media

NS&I Government Payment Services manage a presence on social media networks and websites to engage with and assist our clients and potential clients. By engaging with us on social media you agree to the following provisions.

We monitor social networks for comments about NS&I Government Payment Services and our existing services. Any comments or posts may be used for internal or external publication by NS&I, NS&I Government Payment Services, or any organisation working on our behalf.

We try to read all comments made on official NS&I Government Payment Services social network accounts. We will consider any themes or helpful suggestions but we don’t guarantee that they will be acted upon. We don’t guarantee to reply individually to all messages.

Social networks may sometimes be unavailable and we accept no responsibility for lack of service due to downtime or other events beyond our control.

Remember, your social network posts are not private and may be read by the general public. We’ll never ask you to post personal information or security information on social networks and you should never do so. This includes private messaging, with the exception that we may on occasion ask you to provide your name, email or telephone number privately to allow us to help you further.

NS&I Government Payment Services accept no responsibility for any personal data you post to social networks or websites. They may store your personal data outside the EU or in the US. Please read their privacy policies carefully. We do not endorse any social networks or websites, nor do we endorse any information posted by users of social media networks or websites. We are only responsible for information posted on social networks and websites by NS&I Government Payment Services. We don’t give investment, tax or other professional advice.

Data we collect about our social media followers for analysis from time to time may include name, title, profile URL and company name.

Any adverts on the NS&I GPS Twitter, LinkedIn or YouTube channels are not affiliated to us.

The use of social networks does not override the existing, official channels operated by NS&I Government Payment Services and those for which we are held accountable to Parliament and to the Public. Nor does it affect your rights under the law, for example your right of access to official information under the Freedom of Information Act 2000.

We cannot engage in issues of party politics or answer questions that break the rules of our Social network comments policy.

Social network comments policy

Where NS&I Government Payment Services is responsible for moderating social network comments, we reserve the right to ignore, remove, limit or suspend a comment or responses without prior notice if any of the following apply:

It is offensive, indecent, defamatory, obscene or vulgar;
It can reasonably be considered as harassment of, insulting to, or likely to provoke or offend other people or organisations;
It includes any personal details;
It is spam (e.g. is posted multiple times);
It could break the law or condone or encourage unlawful activity;
It advertises or promotes products or services which are not connected to NS&I Government Payment Services business;
It includes material obtained in violation of copyright, in breach of a licence agreement or that may violate any intellectual property rights;
It makes reference to issues of party politics;
It could reasonably be expected to embarrass or compromise NS&I or NS&I Government Payment Services or our outsourcing partner Atos (although comments that disagree with NS&I or NS&I Government Payment Services are allowed);
It is designed to mislead people about who originated it, including misuse of signatures;
It includes any form of gaming, lottery or betting or any form of share dealing;
It could contravene, or condone or encourage a breach of the Computer Misuse Act.

IP address

If you are connected to the internet you will have an IP address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site.

Scope of this policy

This privacy policy only covers the NS&I Government Payment Services website at

Links within this site to other external websites are not covered by this policy.

Privacy policy

We handle your personal information in line with current data protection legislation and industry best practice. If you would like to know what information we collect, how we use it and what your data protection rights are, please see our Privacy Notice at

Information Charter

The Information Charter sets out our principles for how we look after the privacy of your personal information. Read the Information Charter.

Links within this site to other websites are not covered by this policy.

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