Our team

Meet the experts who will work with you to co-design the right payment solution for your customers.

  • Dax Harkins - B2B Director

    Dax Harkins

    B2B Director

    I’m responsible for our overall business-to-business strategy, which means strengthening our existing client relationships while expanding our services to new public sector organisations. At the same time, I’m constantly looking to develop services our NS&I retail customers will also benefit from.

  • Mark Vasey

    Head of Sales, NS&I GPS

    As Head of Sales, NS&I GPS, my overall responsibility is to grow the business, which, in broad terms, demands I focus on two key areas: developing relationships with existing clients, and selling our transformational business process outsourcing solutions to new public sector organisations.

  • Helen Hawkley - Assistant Director - Commercial Assurance

    Helen Hawkley

    Assistant Director, Commercial Assurance

    I’m in charge of all commercial aspects of NS&I GPS. Essentially, this means I ensure we have the commercial tools and platforms in place to effectively demonstrate the cost benefits of our offer to public sector organisations.

  • Chris Gilbert - Bid Director

    Chris Gilbert

    Bid Director

    My role is to assist the Sales team in identifying and progressing new NS&I GPS growth opportunities, whilst also leveraging our capabilities with new and existing clients.

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Commitment to delivery

Our dedicated account management teams and commercial and operational management are committed to delivering outstanding customer service. So you can stay focused on your core business while maintaining management control.

Best of both worlds

Our infrastructure makes optimal use of onshore and offshore delivery.

Sites in London, Glasgow, Durham and Blackpool provide the capacity to manage peaks and troughs in activity.

Meanwhile, we can offer offshore processing if required, driving significant cost savings to pass on to customers.

UK: Four sites

UK-Four-sites

India: Two sites

India-Four-sites

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